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- Order Processing:
- Once your order is placed, we will begin processing it within 1-2 business days.
- Please note that processing times may be slightly longer during peak seasons and holidays.
- Shipping Methods:
- We offer standard shipping for all orders within the country.
- Expedited shipping options may be available at an additional cost during checkout.
- International shipping is currently not available.
- Shipping Rates:
- Shipping rates are calculated based on the weight and destination of your order.
- The shipping cost will be displayed at checkout before you confirm your purchase.
- Estimated Delivery Time:
- The estimated delivery time depends on your location and the shipping method selected.
- Standard shipping within the country usually takes 3-7 business days.
- Please note that delivery times may vary due to unforeseen circumstances or delays with the shipping carrier.
- Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can use the tracking number to monitor the progress of your shipment on our website or the carrier’s website.
- Shipping Restrictions:
- We currently only ship within the country and do not offer international shipping.
- Some remote areas may have limited or restricted shipping options. In such cases, we will notify you promptly.
- Address Accuracy:
- It is important to ensure that your shipping address is accurate and complete.
- We will not be responsible for any delays or misdelivery resulting from an incorrect or incomplete address provided by the customer.
- Order Changes or Cancellations:
- Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing the purchase.
- Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact our customer support team within 48 hours of delivery.
- We will work with the shipping carrier to resolve the issue and ensure you receive a satisfactory solution.
- Customs and Duties:
- For international shipments, any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.
- Please check with your local customs office for more information on potential charges.